Offgrid, a trade name of Jordi Van den Broeck, located at Adegemstraat 60 Bus 102, 2800 Mechelen, and Thomas Kuypers, located at Terbankstraat 17, 2530 Boechout, respects the privacy of its customers, website users, and other stakeholders. This privacy policy explains how we handle your personal data in accordance with the General Data Protection Regulation (GDPR).
1. Data Controller
Offgrid is responsible for processing your personal data. For questions about this privacy policy, you can contact us via:
- Email: hello@offgridvideo.com
- Postal Address: Jordi Van den Broeck, Adegemstraat 60 Bus 102, 2800 Mechelen, Belgium
2. What Data Do We Collect?
Offgrid only collects personal data necessary for providing our services and improving our website. This includes:
- Identification Data: Name, address, phone number, email address.
- Financial Data: Bank account number (if required for payments).
- Technical Data: IP address, browser information, and usage data from our website (via cookies).
- Professional Data: Company name and VAT number (if applicable).
3. How Do We Use Your Data?
We process your personal data solely for the following purposes:
- Contractual Purposes: For preparing quotes, invoicing, and performing our services.
- Communication: To inform you about our services, respond to your inquiries, and send updates.
- Marketing: To send newsletters and promotional information (only with your explicit consent).
- Website Optimization: To make our website more user-friendly and improve the visitor experience.
4. Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Your consent (for marketing communication and opt-in newsletters).
- Performance of a contract (for quotes, invoicing, and service delivery).
- Legal obligations (e.g., tax requirements).
- Our legitimate interest (e.g., improving our website).
5. With Whom Do We Share Your Data?
Your data is not shared with third parties, except:
- Service Providers: Such as hosting providers or software suppliers, solely for performing our services.
- Legal Obligations: If required by law or a judicial order.
In all cases, we ensure your data is handled confidentially.
6. How Long Do We Keep Your Data?
We do not retain your personal data longer than necessary for the purposes for which it was collected, unless a longer retention period is required by law. Specifically, we apply the following retention periods:
- Administrative Data: 7 years (as required by tax law).
- Marketing Data: Until you withdraw your consent.
- Technical Data: Maximum of 2 years.
7. Your Rights
You have the following rights regarding your personal data:
- Right of Access: You can request information about the data we have about you.
- Right of Correction: You can have incorrect data corrected.
- Right of Deletion: You can have your data deleted unless we are legally required to retain it.
- Right to Restriction of Processing: You can request to limit the processing of your data.
- Right to Object: You can object to the processing of your data for certain purposes.
- Right to Data Portability: You can request your data to be transferred to another service provider.
To exercise these rights, contact us at hello@offgridvideo.com. We will respond within 30 days.
8. Data Security
We take appropriate technical and organizational measures to protect your personal data against loss, theft, unauthorized access, or processing. Our website uses SSL encryption to securely transmit data.
9. Cookies
Our website uses cookies to improve your user experience. More information about our cookie policy can be found in the separate Cookie Statement, available on our website.
10. Changes to This Privacy Policy
Offgrid reserves the right to modify this privacy policy. The most recent version is always available on our website. We recommend reviewing this policy regularly.
11. ComplaintsIf you believe we are unlawfully processing your personal data, you can file a complaint with the Belgian Data Protection Authority:
- Website: www.gegevensbeschermingsautoriteit.be
- Address: Rue de la Presse 35, 1000 Brussels, Belgium
Contact Information:
- Email: hello@offgridvideo.com
- Address: Jordi Van den Broeck, Adegemstraat 60 Bus 102, 2800 Mechelen, Belgium
This privacy policy was last updated on 23/11/2024.